Transaction Policy
At Zelora London, we aim to make every transaction smooth, secure, and transparent.
Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
All transactions are processed securely using 256-bit SSL encryption. We do not store your payment details.
Order Confirmation
Once your order is placed and payment is confirmed, you will receive an email confirmation. If you do not receive this within 24 hours, please contact us.
Failed or Declined Payments
If your payment is declined, please check your card details or contact your bank. You are welcome to try an alternative payment method.
Currency
All prices are listed and charged in GBP. If your bank uses a different currency, conversion rates may apply.
Contact Information
Company name: A.H.M. Ventures (operating as Zelora London)
Chamber of Commerce number: 94666415
VAT Number: NL005099817B83
Address: Romeinseweg 53, 6135 JA Sittard, The Netherlands
Our customer service team is available during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed
Phone: +44 7830 315280
Email: info@zelora-london.com